FIE Sales Support Specialist

At a Glance:

Statement of Interest: No 

Contact: Sanjiv Bharadva

Shadow: Request Here

The Opportunity:

The FIE Sales Support Specialist will have amazing opportunities to communicate with a wide variety of audiences and cultures—you can grow in your ability to deliver clear, concise messages while keeping in mind cross-cultural awareness when building relationships with the international sales force. You’ll also have the opportunity to expand your analytical skills through consistent exposure to sales data requests. You’ll need to already have the ability to work with data in more than one worksheet, filter data, and use basic formulas (e.g., SUM, AVERAGE), but you can grow beyond that in this role.

You’ll come in, master operational procedures, actively provide and drive feedback on process improvements and opportunities for efficiency gains, and start making your mark within your first six months. PCGI is looking for someone who can build rapport across cultures, garnering positive feedback from managing directors and the sales force on your interactions and support.

The Day-to-Day:

• Own the relationship with your assigned Managing Directors and Salespeople.
• Assist Managing Directors and GTGs with overseeing and recommending weekly lead assignment to ensure all leads created by Marketing are being effectively allocated to the sales force.
• Provide operational support and training for all sales systems and sales-related process to the sales force. For example, current Sales Support Specialists hold regular support calls with their assigned salespeople to ensure they understand how to effectively use systems to manage their leads.
• Assist in developing/optimizing sales-related operational procedures to improve the sales process.
• Use qualitative and quantitative analysis to provide critical support to the sales force abroad.

Your Qualifications:

• Demonstrate proactive communication—you’ll be accountable for frequent and consistent communication with salespeople and management, with the ability to appropriately elevate to management when necessary
• Feel comfortable dealing with ambiguity—you need to be able to quickly adapt to a variety of situations and requests from all levels of management and PCGI salespeople
• Consider yourself highly detail orientated—you’ve got the ability to identify discrepancies and areas for improvements, ask relevant questions, and elevate if/when needed

If you’re driven to provide superior customer service to your internal clients, finding new ways to do things better, we want to speak with you! Apply now!

We will conduct a preliminary screen of applicants based on qualifications, performance and manager feedback. Those who meet the hiring manager’s requirements will be moved forward in the process by participating in an interview. If you’d like to know more about the role, feel free to get in touch withSanjiv Bharadva

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER